We use a telephone broadcast system called SchoolReach
. This system will enable school personnel to notify all households and parents, by phone, within minutes of an emergency or unplanned event causing early dismissal, school cancellation, or late start. If needed, it may also be used to communicate general announcements or reminders. We will continue to report school closings due to inclement weather on the radio, local TV stations, and website. This system will be used in conjunction with public announcements.
When used, the service will call phone numbers in our contact lists and deliver a recorded message from a school administrator. The service is capable of delivering a message to a live answer and answering machine or service. Unanswered calls (phones ringing over 40 sec.) and busy signals will be automatically retried twice, in fifteen minute intervals, after the initial call.
If at any time you think you may have missed a SchoolReach voice message, you may dial our Message Retrieval Line. Using your message designated phone, dial toll-free: 855-955-8500 and follow the prompts to hear any/all messages sent through SchoolReach over the last 30 days. Please contact the school if you suspect your phone number is not being called by the system or if you ever have a phone number change.
Important to know:
1) This requires NO registration by the parent on the SchoolReach website.
2) All information and contact numbers are strictly secure and confidential and are only used for the purposes described herein.
Here is some specific information you should know:
Your Caller ID will display 757-440-5500, which is the main number for school.
There is a short pause at the beginning of the message, usually a few seconds. Answer your phone as you normally would and hold for the message to begin. Multiple “hellos” will delay the message. Inform all family members who may answer your phone of this process.
If the call is answered by a machine or answering service it will be detected and the massage will play for recording purposes. The phone will ring for up to 40 seconds. Make sure that your machine or service answers after four rings or you may miss the message.
At the end of the message you will be prompted to "press any key" to hear the message again. This is very helpful when a child answers the phone and hands it to a parent, who can then "repeat" the message.
To check past messages, or if you feel a message has been missed, simply dial 855-955-8500 to hear up to 30-days past message history. To download the SchoolReach app to your mobile device, click here